office@eastandgray.com Harpenden, Hertfordshire Mon–Fri 8am–5pm
About Services Why Us Our Work Areas Contact 01582 460185 Request Service
Est. 1953 · Harpenden, Hertfordshire

Harpenden's Trusted Plumbers & Heating Engineers Since 1953

For over seventy years, Hertfordshire families have trusted East & Gray for plumbing, boilers, central heating and beautifully finished bathrooms — delivered by a fully employed team that stays for decades.

Trustpilot 4.5Rated "Excellent"
Gas Safe Registered &
NICEIC Accredited
12-Month Workmanship
Guarantee
Scroll
0
Years of Service
0
Happy Customers
0
Completed Jobs
0
Yrs Combined Experience
Our Story

Hertfordshire's longest-established plumbing & heating company

East & Gray Ltd has been looking after Harpenden homes since 1953. Three generations of local families have called on us for everything from a dripping tap to a complete bathroom renovation — and we're proud that so many call us back.

We are a genuine family-run business with a fully employed team of Gas Safe registered engineers and NICEIC accredited electricians, overseen by a university-educated, professionally accredited management team. No subcontractors, no surprises — just craftsmen who take pride in their work.

Most of our engineers have been with us for twenty years or more, and between them carry over a century of combined experience. That continuity is rare in our trade — and it's exactly why our customers trust us in their homes.

est. 1953Harpenden · Hertfordshire
The East & Gray company vans and team in Harpenden
72
Years Serving
Hertfordshire
East & Gray engineer checking a sink installation
Why Families Choose Us

A team that stays — and standards that never slip

In a trade where staff come and go, our people stay. That loyalty means the engineer in your home is experienced, accountable, and genuinely invested in doing the job right.

Dedicated Project Manager

Every job gets one point of contact — Ahmed and the team plan it, manage it and see it through.

Daily Site Management Visits

Our management visits every active site daily to ensure only the highest standards of workmanship.

Full-Time Office Manager

Sabrina runs the office full-time, so quotes, scheduling and questions are always answered promptly.

After-Sales That Goes Further

Backed by a 12-month workmanship guarantee — looking after you after the job is as important as before.

What We Do

Complete plumbing, heating & bathroom services

From emergency repairs to full bathroom renovations, every job is handled by our own Gas Safe registered engineers.

01Boiler Installation
02Boiler Servicing & Repairs
03Central Heating
04Bathroom Installation
05Bath to Shower Conversion
06Wetroom Installation
07General Plumbing
08Boiling Water Taps
09Water Softeners
10Cloakroom Refurbishment
Specialist Installations

Beyond the everyday — services few local plumbers offer

Years of working in Harpenden homes mean we know the area's quirks — and offer the premium installations to match.

Boiling water tap
Premium

Boiling Water Taps

Instant boiling, filtered water taps professionally plumbed and installed — a touch of everyday luxury.

Water softener
Local Knowledge

Water Softeners

Hard water is a common issue across Harpenden — we install softeners that protect your pipes and appliances.

Modern bathroom
Bespoke

Luxury Bathrooms

Complete bathroom renovations finished to an exacting standard — even in tricky eaves and loft spaces.

Fully Accredited & Insured For Your Peace of Mind
Gas Safe Registered
All engineers
NICEIC Accredited
Registered electricians
12-Month Guarantee
On all workmanship
Fully Insured
Public liability
University-Educated
Management team
Experience You Can Count On

The same trusted faces, year after year

We service Vaillant, Worcester Bosch and Ideal boilers — and back every job with decades of hands-on experience.

0
Years Established
0
Avg Years Staff Tenure
0
Combined Years' Experience
4.5
Trustpilot "Excellent"
Customer Reviews

What Hertfordshire says about us

Rated 4.5 "Excellent" on Trustpilot
Where We Work

Proudly serving Harpenden & across Hertfordshire

Based at our Harpenden office and workshop, our engineers cover towns and villages throughout the county — bringing the same local, reliable service wherever you are.

HarpendenSt AlbansRadlettBorehamwoodWelwyn Garden CityHemel HempsteadBerkhamstedLeighton BuzzardMarkyateRedbournWheathampstead
From The Workshop

Advice & news

Practical guidance on boilers, heating and bathrooms from the team that's been doing this since 1953.

Boiler maintenance
Boiler Care

When should you replace your boiler?

The signs that it's time to upgrade — and how a new A-rated boiler can cut your heating bills.

Read More
Bathroom design
Bathrooms

Planning a bathroom renovation in 2026

From wetrooms to bath-to-shower conversions — how to plan a bathroom that lasts for decades.

Read More
Hard water
Plumbing

Hard water in Harpenden: what you can do

Why the local water is so hard, the damage it causes, and how a water softener protects your home.

Read More
Get In Touch

Let's get your project started

Call us, email, or send a quick message and Sabrina will get back to you promptly. No call centres — you'll always speak to the Harpenden office.

Call Us
Office & Workshop
Southdown Industrial Estate, Harpenden, AL5 1PWWorkshop: Hammonds End Lane, Harpenden, AL5 2AY
Opening Hours
Monday – Friday: 8:00am – 5:00pm

Request a Service

Tell us what you need and we'll be in touch.

Or call us directly on 01582 460185 — Mon–Fri 8am–5pm

Call Email Request