When should you replace your boiler?
The signs that it's time to upgrade — and how a new A-rated boiler can cut your heating bills.
Read MoreFor over seventy years, Hertfordshire families have trusted East & Gray for plumbing, boilers, central heating and beautifully finished bathrooms — delivered by a fully employed team that stays for decades.
East & Gray Ltd has been looking after Harpenden homes since 1953. Three generations of local families have called on us for everything from a dripping tap to a complete bathroom renovation — and we're proud that so many call us back.
We are a genuine family-run business with a fully employed team of Gas Safe registered engineers and NICEIC accredited electricians, overseen by a university-educated, professionally accredited management team. No subcontractors, no surprises — just craftsmen who take pride in their work.
Most of our engineers have been with us for twenty years or more, and between them carry over a century of combined experience. That continuity is rare in our trade — and it's exactly why our customers trust us in their homes.
In a trade where staff come and go, our people stay. That loyalty means the engineer in your home is experienced, accountable, and genuinely invested in doing the job right.
Every job gets one point of contact — Ahmed and the team plan it, manage it and see it through.
Our management visits every active site daily to ensure only the highest standards of workmanship.
Sabrina runs the office full-time, so quotes, scheduling and questions are always answered promptly.
Backed by a 12-month workmanship guarantee — looking after you after the job is as important as before.
From emergency repairs to full bathroom renovations, every job is handled by our own Gas Safe registered engineers.
Years of working in Harpenden homes mean we know the area's quirks — and offer the premium installations to match.
Instant boiling, filtered water taps professionally plumbed and installed — a touch of everyday luxury.
Hard water is a common issue across Harpenden — we install softeners that protect your pipes and appliances.
Complete bathroom renovations finished to an exacting standard — even in tricky eaves and loft spaces.
We service Vaillant, Worcester Bosch and Ideal boilers — and back every job with decades of hands-on experience.
Bathrooms, boilers, radiators and cylinders — finished with the eye for detail our customers mention again and again.

Based at our Harpenden office and workshop, our engineers cover towns and villages throughout the county — bringing the same local, reliable service wherever you are.
Practical guidance on boilers, heating and bathrooms from the team that's been doing this since 1953.
The signs that it's time to upgrade — and how a new A-rated boiler can cut your heating bills.
Read MoreFrom wetrooms to bath-to-shower conversions — how to plan a bathroom that lasts for decades.
Read MoreWhy the local water is so hard, the damage it causes, and how a water softener protects your home.
Read MoreCall us, email, or send a quick message and Sabrina will get back to you promptly. No call centres — you'll always speak to the Harpenden office.
Tell us what you need and we'll be in touch.